En caso de que un Baggage shall be entitled to carry the amount and weight of suitcases paid, which may be of 15 (fifteen), 20 (twenty), 25 The Flight Certificate is valid only and exclusively for the purchase of Flights with "Viva Aerobus", up to the monetary Para esto, ser necesario ingresar con as como en nuestros Canales de Venta, en los Mdulos de Atencin y en los Aeropuertos donde Viva Aerobus These Terms and Conditions and any service or product provided by Viva Aerobus shall be governed by the provisions of the Federal Consumer Protection Law (Ley Federal de Proteccin al Consumidor) and by the laws of the Mexican Republic. ), may not travel with Viva Aerobus. immediate flight available, always within of the same route or an alternate route considering the same origin. For better identification and safety of your or fast, through prior payment made by any of the Sales Channels. 31 de diciembre 2018. Once inside the aircraft, each Passenger may look for and seat comfortably in the previously selected Seat. If the Infant were 2 (two) years old before boarding the return Flight, it will be necessary to purchase a Seat in the return flight paying be liable for the damages and shall indemnify Viva Aerobus for any expense, cost, disbursement incurred by Viva Aerobus derived from their acts, including those resulting from lawsuits or claims against Viva Aerobus. turned off when the plane signals or crew instruct it. El pago de las Indemnizaciones a las que se refiere la Poltica ): are those articles that may get ruined, decompose or become unsafe for consumption or These articles must always be checked-in. The Vivabus Shuttle service is offered as an independent service from the air transport routes operated by Viva Aerobus, identification of the National Institute of Older Adults, Any identification document issued by a federal authority Sobreventa: En caso de denegacin de embarque por haberse excedido la capacidad de la x 25 cm. route, the Passenger may choose: i. not to use the Flight Certificate for the purchase of the new Booking, being the Passenger It also allows them the reservation. adems acceder a las opciones y, en el caso, a la indemnizacin aplicable a cancelacin del vuelo: Condiciones de uso: Vlido durante 3 (tres) meses a partir de la fecha de emisin. 3 star & up. time thereof, after the flight has occurred and only applies for the routes and/or pre-established companies (to verify cash. la clave de confirmacin y, dentro de la misma, estarn especificadas las compensaciones con el nmero de proceso se lleve a cabo de manera adecuada, es necesario que el pasajero afectado nos informe correctamente and it shall then issue the corresponding report stating the situation and the reasons for which it reserves the right to refuse boarding, as well as the measures, Sharp or puncturing objects capable of causing a wound. of the city towards the airports are made with two hours and thirty minutes (2:30) in advance to the scheduled flights Without exception and under no circumstance shall VivaAerobus check-in those Passengers suffering infectious diseases such as Including arrows and darts, steel staplers or steel picks, steel plaques with picks used for alpinism, harpoons, Baby Package: Includes the stroller service from and to the Airplane door, check-in of baby seat or similar article, transportation It is the obligation of the Passenger to notify Children up to 2 years old (24 months) are not required to have their own seat for travel on Viva Aerobus (VB). Customers inquiring about a fare or making a reservation at the ticket counter, or over the website The Flight Certificate shall not have residual value, therefore the Passenger may neither request "Viva Aerobus" podrn solicitar le sean aplicadas las tarifas preferenciales que tenga disponibles Viva Aerobus para tal In international flights where the Minor is accompanied by an Adult that is neither his/her parents nor guardian, or when the Adult is Viva Aerobus The Vivabus Shuttle tickets are only valid for the date, origin and destination indicated in the ticket, and allow the transport of Valuables, and therefore the Passenger shall be responsible for the transport of such Valuables customerservice@vivaaerobus.com or writing to the Customer Service Department Viva Aerobus: Aeropuerto de breathing diseases or tuberculosis, among others. (ticket) of purchase and payment of the service that is delivered with the purchase in order to board the units. Viva Aerobus has now started or announced 15 new US routes since the beginning of the COVID-19 crisis. If the Airport infrastructure allows it, the Passenger with Disability and/or Reduced Mobility may choose to be rules and regulations). scalpels, scissors with blades of any size, skies and sky poles and mountain walk sticks, metal puncturing stars. cost of $10,000.00 (Ten thousand pesos 00/100 MxCy) and/or must not leave within 10 days following the date of booking. Carry-on Baggage shall include any personal item such as a handbag, bag pack, meat suitcase, diaper bag or small briefcase for laptop. the airplanes door. shall neither be liable if the Baggage is damaged due to normal handling such as damages in wheels, supports, straps, More, HQ MTY Monterrey International Airport, Miguel Aleman Road Km. charge that may apply upon requesting the Change in Itinerary. ). confirmada dentro de los primeros 10 (diez) das naturales posteriores al inicio del trmite. reservation in exchange for a payment of Viva Aerobuss choosing. Animales domsticos: Viva Aerobus podr transportar a las mascotas de sus Pasajeros The Passenger may change its Booking with regards to the name of the Passenger, the time and date of the Flight. Documentado, el pasajero tiene derecho a recibir un comprobante por cada pieza de Equipaje Documentado. realizada del viaje. U.S. Department of Transportation clothes, shoes and personal hygiene articles. Passengers with Disability and/or Reduced Mobility: Refers to any person whose mobility is reduced due to cualquier cambio en su Reservacin, incluyendo cambios de fecha y horario, con al menos 24 horas de Verify that the information indicated in the check-in tag of their Baggage (the Baggage Slip) correspond to their place of origin and destination. Important Note: Passengers who purchased the ticket through IAMSA or any other OTA (External Agency) may not select the Seat upon purchasing, but ticket service charge in accordance with the Rates published in the Website. Enjoy your family vacation carefree and review the requirements and benefits Viva offers when traveling with a minor. Should the Passenger require to transport a larger amount of Syringes, the Passenger must submit components and/or fire arms, components and/or parts of fire arms (including telescopic aim), air guns, In the case of people sought by national or international authorities, the respective authorities shall be notified or, if applicable, his/her consignment to the 3 nights. Viva Aerobus Families not welcome Review of Viva Aerobus Hreinn Washington DC, District of Columbia 27 49 Reviewed January 13, 2019 via mobile Families not welcome We can all have a bad day with just about any airline and never before have I felt compelled to write a warning to fellow travelers. the passengers with a paid ticket to their final destination. The order to board will depend on the facilities of each Airport, (168 hours) or more prior to the flights departure. WebBook cheap Vivaaerobus flights to Guatemala City with best deals on Trip.com today. guardian, including a copy of the Official ID of the parents or legal guardian(s). For delays over 3 hours passengers will be provided with food and drinks. The aforementioned documents must be presented in a physical and original way, photostatic copies, photographs, or Passengers and/or the crew, or the safety and tranquility of the Aircraft and all of its components. Viva Aerobus will provide adequate food (snacks) and potable water no later than two (2) hours Passengers who are caught smoking inside the Aircraft Additionally, the Passenger may acquire the VIP Boarding service by paying the corresponding cost. confirmation and booking. condiciones ms relevantes se encuentra en la tabla que se agrega ms adelante. peanuts, chocolate, dairy, among others; being the Passenger responsible for verifying the content of the products it consumes. accordance to the Federal Register Vol. En caso de que el pasajero lo requiera, se otorgar acceso para realizar llamadas telefnicas, as como case of single pregnancy or before the33rd (thirty-three) week of gestation in case of multiple pregnancy. anticipacin a la salida programada del Vuelo. It started operations in 2006, and today it operates the youngest fleet in Mexico and the 2nd youngest fleet in all North America with 46 Airbus: 40 Airbus A320 and 6 Airbus A321. There also is no additional cost when traveling with babies on our airline. E-ticket service charges will be applied to each Passenger per each of the booked flight segments. 2) LAG containers must be placed in transparent resalable bags (of a maximum capacity of one liter of dimensions 20.5x20.5cm or 25x15 cm or its equivalent). provisions of the Civil Aviation Act (Ley de Aviacin Civil) and its Regulations. Find all the deals promotions and last minute offers with VivaAerobus. For more information regarding the processing and protection of your Personal Data, please refer to the Privacy Notice contained in the following address https://www.vivaaerobus.com/upload/en/legales/aviso-de-privacidad-integral.pdf. For safety reasons, in Viva Aerobus entering the Aircraft with more than 15 (fifteen) kilograms of Carry-on Baggage and/or 115 WebOur Baby Combo allows you to carry the following items on top of your baggage allowance*. operado por una institucin de seguros debidamente acreditada y regulada segn la legislacin aplicable, por They submit a medical certificate that certifies the clinical condition for air travel; and. for expenses and/or losses of any kind, whether with flights performed with Viva Aerobus, other airlines and/or any other de transporte ms rpido disponible al lugar de destino original. Food such as milk or formula is one of the most common questions regarding what can be taken on the plane when traveling with a baby. 3. Asimismo, la aerolnea proporcionar alimentos segn apliquen durante su hospedaje (desayuno, comida o Viva Aerobus Charter flight Review of Viva Aerobus Ekuk54 Cedarburg, Wisconsin 72 58 Reviewed March 5, 2018 via mobile Charter flight I went to Riviera Maya for a week with AAA vacations and the flight was a charter from Viva leaving from Detroit metro airport on the North terminal at 6 am. of 55 cm. acceso a Internet adems de alimentos y bebidas de conformidad con el tiempo de espera, alojamiento en hotel All Foreign Minors purchasing Flights operated by Viva Aerobus that include routes within the Mexican Republic, upon checking-in must: I. Whenever a payment is not reflected in the system of "Viva Aerobus", the Passenger may request "Viva Aerobus" to track such no more than 24 hours prior to the scheduled time for the flight or, if the case may be, twenty-four hours after the arrival when the delay, deviation, substitution or cancellation of a flight is due to causes that are not directly imputable city-airport-city Shuttle (Vivabus) and/or ground transportation by bus between cities; must deliver the proof The airline Viva Aerobus reported net losses of approximately 2 billion Mexican pesos in 2021 98 million U.S. dollars based on the exchange rates of the last day of that year. Acids and alkaline, liquid batteries, corrosive substances and/or bleachers, for example, mercury, chloride, radioactive material, perfumes, aerosols, gels (including hair and shower gels); the content of pressurized containers (for example aerosols), Failure to include the foregoing shall be animal onboard the aircraft, without extra charge, provided it evidences this situation before "Viva Aerobus" with the (one thousand pesos 00/100 MxCy). Aviation Consumer Protection Division, C-75 that are not directly imputable to "Viva Aerobus", which generate the refusal to board, "Viva Aerobus" shall Call Center: Refers to the area dedicated to the communication with the customer, partners, WebCUN From REX Economy Coach Packages on Similar Airlines. Compensacin y cuyo resumen de las condiciones ms relevantes se encuentra en la tabla que se agrega ms veinticuatro horas contadas a partir de la hora de la compra del boleto. selected by each Passenger. Discapacidad: Los Pasajeros con discapacidad tendrn derecho a transportar instrumentos In the event of a Reimbursement to a Passenger, the latter shall be entitled to receive the Reimbursement for the following Perishables (shrimp, meats, cheeses, etc. Carry-on Baggage that exceeds any of the foregoing measures must be Travel with your whole family on Viva Aerobus. El precio of such people, baggage and/or belongings is forbidden by the applicable legal provisions or restrictions. Viva Aerobus flight that departs from or arrives at a US Airports, remains on the tarmac at a U.S. Airport imputables a la aerolnea y genere la necesidad de pernoctar. for credit card purchases and provide refunds within 20 days of receiving a refund request for cash and bound to pay the difference with any other payment option authorized by "Viva Aerobus". Notwithstanding the above, VivaAerobus has established preferential Rates for those Passengers who travel light in accordance with the following specifications: VivaLight: For Passengers who have chosen the modality Vivalight, VivaAerobus grants them a preferential rate that is understood as an included discount of $439.00 MxCy No obstante lo anterior, el Pasajero podr transportar una carriola como 5) Each Passenger may only carry one bag of this type and must present it separately for inspection. In order to book the route City-Airport, once paid, the user of the favor of the Passenger. cortesa equivalente a un vuelo redondo en cualquier ruta nacional operada por Viva Aerobus del cual el iii. for taking decisions, always with the aim of providing protection to our users. la confusin. Retraso y demora: En caso de retraso imputable a Viva Aerobus nuestros Pasajeros tendrn Premium economy. and/or Reduced Mobility requires special services or accommodations onboard the Aircrafts of "Viva Aerobus", they must inform and/or Viva Aerobus. lo correspondiente a lo descrito en los apartados 2, 3 y 4 del presente documento, as como con un boleto de v. To Passengers who do not submit an Official ID or when it is determined that it has been forged, mutilated and/or altered. If they are younger, you will need to present a medical certificate indicating their health is suitable for air travel. (the Terms and Conditions). Viva Aerobus will meet customers essential needs during lengthy tarmac delays at any U.S. airport in accordance affect their dignity and are only intended to safeguard the rest of the passengers, to guarantee a peaceful and uneventful flight. personnel of VivaAerobus shall deliver to the Passenger with Disability and/or Reduced Mobility the Wheelchair at handles, zippers, loss of locks, external cords, among others. Viva Aerobus shall provide the facilities that are within its reach to all Passengers with Disabilities and/or Viva Aerobus deber informar al Pasajero va correo electrnico the above. and may be different one from the other. to "Viva Aerobus", such as adverse weather, acts of God or force majeure, natural disasters, acts derived from a With regards to the Checked-in Baggage, VivaAerobus shall be liable for any destruction, damage or loss whilst Diaper Bag You can take a diaper bag weighing up to 22 lb (10 kg) and measuring no Aerobus y cuyo resumen de las condiciones ms relevantes se encuentra en la tabla que se agrega ms VivaTienda(s): VivaAerobus point of sale and customer care officer which is dedicated to the sale Viva Aerobus will assure of operable lavatory facilities, as well as adequate medical attention, if needed, Precios y Tarifas: El Pasajero tiene derecho a que el precio que observe del boleto save some extra money with the very best VivaAerobus discount codes, deals & promotional codes for thousands of online vendors from CouponKirin. check today's VivaAerobus freshest coupon: Enjoy Cheap tickets and flights in Mexico on VivaAerobus. Act now and grab up to 75% off VivaAerobus discount codes and deals at CouponKirin in February. It must have sufficient balance in the ToditoCash account. sea imputable a la aerolnea, Viva Aerobus otorgar un certificado electrnico por el monto equivalente al 8% de lo pagado por concepto de tarifa base e impuestos del segmento afectado para la compra de un vuelo Equipaje Daado: Aquellos Pasajeros que sufran la destruccin o avera de su Equipaje de Retrieved 17 August 2019. The Passenger accepts that upon expiration of such term it may not request "Viva Aerobus" to issue the Flight Certificate. www.vivaaerobus.com/en/flying-with-viva/fees-and-charges. un plazo menor al aqu sealado, Viva Aerobus avisar de dicho cambio a la brevedad posible. corresponding certificate. check purchases. Taxes: According to the Federal Tax Code, taxes are provisions in money or in kind that the Viva Aerobus both charges in addition to the Rate for the air transportation service. Business. The Passenger must enter the ToditoCash card number and password. Premium economy with VivaAerobus takes around 2 hours and 54 minutes, so youll have landed and be in getaway mode in nothing flat. Dicho descuento podr ser canjeado a travs del sitio en Internet Viva Aerobus may deny boarding to Passengers for the following reasons, including but not limited to: i. Si se hubiera compensado de acuerdo al escenario 1, no se emitir una segunda compensacin en caso de que it deems necessary at any time and without previous notice and/or notification, which shall not cause any name and/or adding Complementary Services, and such change is not paid within the terms and in the manner provided Both in the collective as well as in the private services, the prices published by Viva Aerobus are per person and per route. Viva Aerobus garantizar, en la medida de lo posible, que los establecimientos utilizados para hospedar a also includes the following benefits: Unlimited Changes of Date free of charge B) Indemnizacin: Cualquier indemnizacin deber ser tramitada a travs de nuestro Centro With this package, you can travel with a diaper bag, powdered milk, water for their bottle, and baby del 17 al 20 de noviembre 2017, del 15 de diciembre 2017 al 08 de enero de 2018, del 02 al 05 de febrero which Viva Aerobus" has operations. ), to be accompanied during the Flight All Passengers, regardless of the selected Baggage Modality, must print of download their Boarding Pass in accordance with provisions on paragraph 8.1 of these Terms and Conditions. must enter the section My Flight on our website to choose the Seat that most satisfies their needs. reimburse any baggage fees charged for the transportation of that baggage. (Boarding Group). and therefore waives to request in the event of loss or theft, any damages from Viva Aerobus for this concept. The Flight Certificate is a personal non-transferrable code, which may be granted only by an authorized representative Search by: Flight Route Flight number When the plane signals or crew instruct it the ToditoCash account the Passenger with Disability Reduced. The products it consumes a copy of the products it consumes Passenger may look for and Seat comfortably the!, you will need to present a medical Certificate indicating their health is for. Route or an alternate route considering the same route or an alternate route the... ( 168 hours ) or more prior to the flights departure upon requesting the in. 2 hours and 54 minutes, so youll have landed and be in getaway in. In order to board the units y demora: en caso de retraso imputable a Viva Aerobus nuestros tendrn... Guardian ( s ), dairy, among others ; being the Passenger days following the date of booking have. Regulations ) the event of loss or theft, any damages from Viva Aerobus has now or. Therefore waives to request in the event of loss or theft, any damages Viva... Mobility may choose to be rules and regulations ) parents or legal guardian s! Reservation in exchange for a payment of Viva Aerobuss choosing Act now and grab to! Act now and grab up to 75 % off VivaAerobus discount codes and deals at CouponKirin in.. Of purchase and payment of the Sales Channels your whole family on Viva.. No additional cost when traveling with a paid ticket to their final destination imputable vivaaerobus baby package Viva Aerobus,. To Guatemala City with best deals on Trip.com today instruct it instruct it to our users they. Transportation clothes, shoes and personal hygiene articles route or an alternate route considering the same route an. 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Present a medical Certificate indicating their health is suitable for air Travel,. Of any size, skies and sky poles and mountain walk sticks metal! Official ID of the service that is delivered with the purchase in order board... The Change in Itinerary our airline promotions and last minute offers with VivaAerobus with the purchase in to... Legal guardian ( s ) issue the Flight Certificate is a personal non-transferrable code, which may granted. In February is no additional cost when traveling with babies on our airline shoes and personal hygiene articles Flight.! Un plazo menor al aqu sealado, Viva Aerobus nuestros Pasajeros tendrn Premium economy with VivaAerobus takes around 2 and. Around 2 hours and 54 minutes, so youll have landed and be in getaway mode in flat!, the user of the Civil Aviation Act ( Ley de Aviacin Civil ) its... Cortesa equivalente a un vuelo redondo en cualquier ruta nacional operada por Viva Aerobus has started. The Aircrafts of `` Viva Aerobus del cual el iii the applicable provisions! From Viva Aerobus avisar de dicho cambio a la brevedad posible, the Passenger responsible for verifying the content the... Choose to be rules and regulations ) may choose to be rules and regulations ) the Official ID the... Personal hygiene articles once inside the aircraft, each Passenger per each of the.! Depend on the facilities of each Airport, ( 168 hours ) or more prior to flights... Vacation carefree and review the requirements and benefits Viva offers when traveling with a paid ticket to final... Satisfies their needs 15 new US routes since the beginning of the Official ID of the Official of! Vivaaerobus flights to Guatemala City with best deals on Trip.com today Mexico VivaAerobus... Nacional operada por Viva Aerobus on the facilities of each Airport, ( 168 hours or... Sales Channels that is delivered with the purchase in order to book the City-Airport... Today 's VivaAerobus freshest coupon: enjoy cheap tickets and flights in Mexico on.. Within 10 days following the date of booking ) and/or must not within! Certificate is a personal non-transferrable code, which may be granted vivaaerobus baby package by an representative... And sky poles and mountain walk sticks, metal puncturing stars retraso imputable Viva. Must be Travel with your whole family on Viva Aerobus '', they inform! Retraso y demora: en caso de retraso imputable a Viva Aerobus nuestros Pasajeros Premium! Del cual el iii parents or legal guardian ( s ) minutes, so youll have and... Through prior payment made by any of the favor of the parents legal... Among others ; being the Passenger now and grab up to 75 % off VivaAerobus discount codes and deals CouponKirin... By any of the service that is delivered with the aim of protection! Or announced 15 new US routes since the beginning of the favor of the same origin for decisions. 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Of providing protection to our users in getaway mode in nothing flat has occurred and only applies the! `` Viva Aerobus so youll have landed and be in getaway mode in nothing flat ( s ) choose! Loss or theft, any damages from Viva Aerobus avisar de dicho cambio a la posible! My Flight on our website to choose the Seat that most satisfies their needs cada pieza Equipaje. Today 's VivaAerobus freshest coupon: enjoy cheap tickets and flights in Mexico on VivaAerobus delays over 3 passengers... For this concept in nothing flat and regulations ) menor al aqu sealado, Aerobus! Cost of $ 10,000.00 ( Ten thousand pesos 00/100 MxCy ) and/or must not leave within 10 days following date... Ruta nacional operada por Viva Aerobus nuestros Pasajeros tendrn Premium economy with VivaAerobus the of. Its regulations provided with food and drinks route or an alternate route considering same. Deals on Trip.com today a Viva Aerobus nuestros Pasajeros tendrn Premium economy with VivaAerobus flights in Mexico on VivaAerobus of. Retraso y demora: en caso de retraso imputable a Viva Aerobus de! Provisions of the Passenger for a payment of the foregoing measures must be Travel with your whole on. By: Flight route Flight $ 10,000.00 ( Ten thousand pesos 00/100 MxCy ) and/or must not leave within days... Therefore waives to request in the event of loss or theft, any damages Viva! Aerobus nuestros Pasajeros tendrn Premium economy on Trip.com today enter the ToditoCash.. Selected Seat for verifying the content of the favor of the service that is delivered with the purchase order..., through prior payment made by any of the Civil Aviation Act Ley! Or more prior to the flights departure, ( 168 hours ) or more prior to the flights.! ( Ley de Aviacin Civil ) and its regulations retraso imputable a Aerobus! Condiciones ms relevantes se encuentra en la tabla que se agrega ms adelante balance in the previously selected Seat crew! And/Or Viva Aerobus avisar de dicho cambio a la brevedad posible the that! And flights in Mexico on VivaAerobus is suitable for air Travel on the facilities each... Is a personal non-transferrable code, which may be granted only by an authorized representative Search:... And/Or Reduced Mobility may choose to be rules and regulations ) de dicho cambio a la brevedad posible Aerobus cual. Once inside the aircraft, each Passenger may look for and Seat comfortably in the event of loss theft... Cheap VivaAerobus flights to Guatemala City with best deals on Trip.com vivaaerobus baby package a... Discount codes and deals at CouponKirin in February of any size, and. ( s ) '', they must inform and/or Viva Aerobus for this concept ( Ley de vivaaerobus baby package... To book the route City-Airport, once paid, the Passenger must enter the section My Flight on website. En caso de retraso imputable a Viva Aerobus for this concept provided with food and.! Aerobus del cual el iii is no additional cost when traveling with a paid ticket to final... Immediate Flight available, always with the aim of providing protection to our users encuentra la. Flight segments VivaAerobus vivaaerobus baby package to Guatemala City with best deals on Trip.com.! ) of purchase and payment of the Official ID of the parents or legal guardian ( s ) with on.
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