Took about 30 minutes, people were super nice and basic questions. Name a time you had a problem with a difficult customer and how you resolved it. The tougher questions included some in depth understanding questions/very analytical questions. , I applied through a recruiter. How is their IT department for roles like Director or VP? Anonymous Employee. Took about 30 minutes, people were super nice and basic questions. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. Everyone that I spoke or met with was extremely kind and friendly. Regions Bank wants employees who prioritize Regions values, mission, and vision. A phone interview and a interview with two branch managers in one sitting. The process took 2 weeks. Your interviewer will be looking to hear about any direct experience that you have in handling money during your career. Our interview questions and answers do not represent any organization, school, or company on our site. I thought my 5 year was going to finally show something but it did not. I applied online. If you owned a new bank what are some things you would consider as a funding manager? Contact us here. About how my education could help at regions. OR, Support the client relationship team to care for shared client accounts to ensure customerResults-driven with strong business acumen, understanding of financial and operational metrics, ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago, Transamerica Financial Advisors - Portland I take the time to get to know my staff and their work preferences so I can effectively delegate work as needed. Mainly revolved around customer service questions and specific scenarios. , If not, I then use my best judgement to determine what role or person would be best handling the duty. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. Regions'mission is to make life better for our customers and communities and we are looking for, (http://mortgage.nationwidelicensing.org), REGIONS BANK Financial Relationship Consultant, Client Relationship Consultant (Banker) - Portland and Vancouver, Float Client Relationship Consultant 3 (Banker) - McMinnville, OR (Multiple Locations), Insurance Industry Finance and Accounting Consultant - Remote, Entry Level Financial Consultant (Remote, High Income, Flexible). I had two interviews, one with HR and one with the Branch Manager. Regions Bank. As you can see from my resume, my experience in finance has had me balancing accounting ledgers and those duties required a strict attention to detail and a high level of integrity in the work that I performed. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. As you prepare for a question like this for your interview with Regions Bank, think of a situation where you can highlight both of these things and don't hesitate to tell your interviewer the reasons why the failure occurred. There was never a discrepancy, in the four years that I worked there. After I asked my questions they told me they'd give me an answer either way by the end of next week. I've been in both of those situations and as long as the customer leaves satisfied with a smile on their face, I know it was a job well done. I applied through a recruiter. The interview went great, and two after the wanted to extend an offer. As you think of a situation you've been in to use in this situation, make sure that you can demonstrate the steps that you took to ensure that the unhappy customer or colleague left the situation in a much better place. Applied through school, met for a 30 minute interview that consisted of behavioral questions. "Last year, I participated in a training seminar in my current industry that focused on providing excellent customer service in the digital age and the training really helped focus my mindset moving forward as a manager. The process took 1 week. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. Add an Interview. After I applied online I was sent an assessment. Practice for the tests listed above that apply to you. Thank you for your interest in a career at Regions. "In my last position, I was responsible for the cash deposit on a daily basis. This employer has embraced transparency and taken extra steps to engage with their employees. During my career, I've been complimented for my openness to feedback from others and my willingness to help other members of my team when needed. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? "I take pride in any work with my name attached to it and therefore, always review my work before I submit it. Does anyone know about the Operation sales support analyst role at blackrock? Executive Search Consultant | Recruiter | Remote | !! I know that my ability to not take her harsh words personally really helped make the situation better. If you truly enjoy helping families and believe that you deserve to be paid gpac - Portland Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. On a personal level, the things I wish to achieve in my life. We adjusted the accounts accordingly. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. I applied online, completed the assessment, and was called in for an interview within a week of applying! All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. During interview I met with VP and branch manager, they were both very professional and put me at ease. ", "Over the past five years, I've had some great training on employment law, ethics and presentation skills that will all be relevant to this role. Does anyone know about the Operation sales support analyst role at blackrock? If hired here at Regions Bank, this ability would greatly help your customers that are in need of personal banking advising.". Anonymous Interview Candidate in Jacksonville, FL, I applied online. The process took 1 week. They asked me the standard "tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future?" I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. If not, there is no need to worry as long as you can talk about your ability to learn and thrive with different technologies and give examples of times where you've had to do just that. By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. "Give an example of a goal you reached and tell me how you achieved it. Havent had my interview yet. "If I were faced with any question that I didn't know the answer to on the job, I would confidently explain to the customer that I would need to bring in another teammate to help solve the issue and would do so quickly. ", Written by Ryan Brunner on October 7th, 2020. I am confident that my ability to connect with customers in a trusting way will greatly benefit the business here at Regions Bank because customers want a friendly and trusting face handling their personal finances.". Sent them my resume and they sent it to the company. I pulled several great marketing and customer service tactics that would be great in many industries, but I also feel that they'd be excellent in the banking industry. I liked that they had recruiters so if you werent chosen after an interview at one location, you were notified of a similar position at a different branch. This will give you a better chance of moving onto the interview portion of the recruitment process. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. I applied online. Then, I would work diligently to find an answer and make sure the customer was handled in a respectful and efficient manner.". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Together, we partnered to research where this happened and collaborated to coach the team member who caused the error. ", "The greatest challenge I have faced in my career was the culture of nepotism in my previous position. It's important to me that my employer and colleagues see me as trustworthy, with a strong moral compass.". I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. Then they asked me how I have overcome objections in the past when selling a product or service. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. For me personally at the end of each day, I took a lot of satisfaction in knowing that I kept my head focused and did a great job. As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area, Just interviewed recently just common sense questions. Joan Kuhl, Founder and President of Why Millennials Matter a research and consulting agency dedicated to training and empowering early career professionals offers these tips to ace the job interview: 1. I got along with the boss so it went very well. This employer has embraced transparency and taken extra steps to engage with their employees. Interviews were fairly unstructured, more behavioral and fit questions than anything else. Through the training processes, I was attentive and hands on to make sure I could hit the ground running on the sales floor. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. Can you convey to us how you put top-notch customer service at the forefront in the past. But so far the recruiting process has been extremely easy. ", "In my current role, I was the person who was informed that we were losing one of our biggest clients to a local competitor. Describe a time you went above and beyond for a customer? Read our Terms of Use for more information. Research the role, and consider how your experience fits the position. It had some standard math problems and scenarios. I would interview there again. Anonymous Interview Candidate in Texarkana, TX, I applied online. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. ", "In my mind, building rapport with my colleagues and customers comes down to the basic principle of trust. Didn't ask what me about things on my resume from 20 years ago. Regions Bank is one of the most reputable banks in the United States. Be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Regions Bank. I interviewed at Regions Financial (Birmingham, AL) in Mar 2014. As a Teller with Regions Bank, a part of your job will be operating and troubleshooting these machines on a daily basis. Your interview fully understands that you are a human that makes mistakes and as long as you take a lesson moving forward, you will be in great standing with them. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? The interview was about 45 minutes long, and there were to interviewers. OR. On a work level, the targets that are set out for me as well as the professional development that I seek. Regions' mission is to make life better for our customers and communities. Any insights would be helpful. "I define success through my ability to reach the goals that are set out for me. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. He started to then talk badly about our manager and I immediately cut him off. Great interview! The second phone call was with a higher ranking position within the Human Resources department at regions bank. Find contacts: direct phone number, email address, work experience. The process took 2 weeks. These skills really helped me thrive in my last role where I was handling customers online, over the phone and in-person in our branch office. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. I interviewed at Regions Financial (Dallas-Fort Worth) in Feb 2023. We also discussed the position in detail, and how I felt I could contribute. tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. You will usually get an answer if youve been offered a job within the same week or so. "As a manager, I have a really great history in delegating the right work to the right people in the right amount. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? Ive inquired about pay but its gotten nowhere. What does an Financial Relationship Consultant do at companies like REGIONS BANK? Tell Me about yourself How is their IT department for roles like Director or VP? ", "When faced with a situation where a quick solution is required, I will rely on my training, my memory, and my instincts. How to Answer: Why Do You Want to Work Here? "A few weeks ago, I was having a pretty normal day at the front of the store. There are 478,208 open job vacancies in the US. ", Tell us about yourself and your experience. Your interviewer is looking to learn how you go about building rapport with both customers and your colleagues in this question. 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