People depend on benefits when let go. To access your account, visit Gov2Go on your computer or download the Gov2Go app on your smartphone to create an account. The Unemployment Office might be inundated with pending requests. I have to move soon and am missing almost $1500 and I have no idea what to do! No response to texts, letters, live chats, . Have been trying since March first waiting for a update of some type. Thats why SO many people need to speak with a human who knows what theyre talking about. 8:00 a.m. to 5:00 p.m. Learn more, watch our video I have tried calling for 2 weeks to request my PIN because my bank account has changed. At first I just thought I wasn't eligible for extended benefits. I havent gotten a penny yet! You may submit new applications using theLandlord User Guide. ET, 855-829-6636 There will be a delay considering the number of applications that are being processed. Please do consider visiting an office in the vicinity if feasible. Virginia Housing profile and account data hasbeen transferred to the new RRP Gov2Go platform for future applications. The Catch-22 is that without being able to validate my digital identity, I would not be able to register, and without an account, I would not be able to perform the required acknowledgements (only accomplished through the portal ) in order to complete the weekly claims process. Apparently, I have an outstanding issue on my PEUC claim. Saturday, 8:00 a.m. to 5:00 p.m. If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email rrpsupport@egov.com. why is this happening? You can use the Resources or FAQs section of the website. What more can I do? There will be a delay considering the number of applications that are being processed. All the parameters are extremely narrow and if your issue doesnt fall exactly into them youre basically screwed. It should be available for download from the departments website. I have tried contacting the unemployment office because they said I dont have a work in Virginia order. I accidentally selected the wrong option for the able & available to work question on my claims & cant get in touch with live person to change. Is the Portsmouth office open? I could hear them perfectly and it didnt sound like a professional place of work. Hello my name is Donmonique, and I have been on pua for quite a while now up until April 7th which was my 27th week , and I didnt receive my payment for that week, however yet again this week I also didnt receive my normal pay. Hours: Monday through Friday, I need answers and my benefits that I should have already had months ago, especially since working isnt an option since my kids are doing virtual schooling. I need my 1099 to do my taxes super bad. I will be contacting FB is investigate as that is where this was advertised. The Virginia Employment. Please note this is a private forum and not a govt. I NEED TO REST MY ACCOUNT . Please contact the Customer Contact Center at 1-866-832-2363 for further assistance. Calling this number does not resolve the error. This is the worst system I have ever dealt with. Covid symptoms! Have you received anything yet? I just went through this but I just found out about it and was too late.. had to reapply. Date 3/28/2021. Need help please. A Detailed Look At Pandemic Emergency Unemployment Compensation In Virginia. Thx. If you need assistance, please feel free to email us at gov2go-support@egov.com . 8:00 a.m. to 7:00 p.m. I have set up a new email but it will not let me create a new gov2go with my new email. Then they give you another number, which guess what..its another dead end and you will most likely be hung up on by a machine. Virginia Relay enables people who are deaf, hard of hearing, Deaf/Blind, or speech disabled to communicate by TTY (text telephone). Virginia Unemployment Customer Support Phone is 1-866-832-2363. ET, 800-733-8387 If you do not see your affiliated company/companies listed, please contact rrpsupport@egov.com to receive direct assistance. No answers no help. I'm literally in tears because I'm told there is no way to fix it. Just tried 3x times to file an initial claim and your end goes silent. Meanwhile, several Virginians have also reported issues with filing continued weekly claims on the Gov2Go website. Benefits should begin May 1. I have the same problem. I have registered for work as instructed on the website and file my weekly claim but still no job or unemployment benefits from either programme. Please visit the website to find the answers. This is the website you should be using https://www.vec.virginia.gov/unemployed. Required fields are marked *. Is there an alternative to calling? Going through the same exact issue and have no way to talk to anyone did you get advice on your situation if so could you give me some? When you call the VA unemployment phone number, make sure that you have the following information: A pen or pencil, and paper to take notes, I have been waiting 14 months for back pay a lot of people are.Something not adding up waiting on a deputy really 14 months try again.Staff tell you something different each time no training at all, m having the same issues with the online portal I keep reading about. Social care is provided in multiple languages, including Japanese. You go through the entire reporting and it says at the very end they are having technical difficulties, EVERY DAY. If out of work and benefits seekers are doing all the right things to file why should we be penalized for the many known issues and failings of the current VEC system. Any advice? There was a number on the letter and when I called the number it said they dont see they sent me any letter for me to call and it hangs up. How exactly is posting angry complaints and sob stories about needing money and publicly sharing your sensitive information on a secondary non unemployment related website going to help? Ive gotten the call back later recording every single time. This is very frustrating and inefficient as to why it is causing this! Deposit Notification by Phone or Email: Register your mobile phone to receive notifications and alerts at www.GoProgram.com or 1-800-961-8423. Of the app it would be beneficial if we could upload documents to ui. By the way, I have the REAL ID, so why I have to provide so much documentation is beyond me. I put in the wrong ID pin code # and i am now suspended. No further action is required from you at this time. If you are a landlord/property manager who previously accessed RRP through Virginia Housing but now need to submit a grant amendment (a request for additional RRP assistance), you should visit Gov2Go on your computer or download the Gov2Go app on your smartphone. Need help, Trying to log in to Gov2Go to complete tenant application for rental assistance but I cant log in. I have been trying for over a week to get weekly payments. Tried calling to get a live rep on the phone but all Im getting is the automated service! No. Wage Occupational Wage Rates for 2019 Virginia 0 10k 20k 30k 40k 50k. Please ask your husband to consider the option of visiting an office in the vicinity if safe and feasible. Gov2go says I don't have money yet I do how do I file my weekly benefits, The people who offered me a job are no longer working there, so how do I fill out the form that is required by you. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. There are thousands in the same boat. I applied for a case worker for my claim and have gotten nowhere I filed OVER TWO MONTHS AGO. Please check on the official website for reset options. (1) Keep calling. When you visit Gov2Go, you will be able to manage your reminders at any time as well as sign up for additional services. ET. If you are a Gov2Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gov2Go. You can use the Resources or FAQs section of the website. I can understand your situation. They say they are overworkedpsshhh. Gov2Go is the easiest way to keep up with Havent got my PUA payments in 3 weeks. There will be a delay considering the number of applications that are being processed. Your Personal Assistant for Government I have not received any payments since November.this is really frustrating and I will no longer be able to pay my bills soon! Call 833-RENT-RELIEF to learn whether your tenant completed an application. Benefits should begin May 1. Now Im going to my representative because it needs to be resolved. Today I checked in the Montana Voter Page which is perfectly fine. Hours: Monday through Friday, No. Never miss a deadline again! Those who file a new claim can start claiming weeks for payment once their application has been processed, usually in 1-2 business days. !and have not contacted me!!!!! I have the same problem last week. What is the Way2Go Card Customer service number in VA? Thanks. Who did you vote for in VA? Please try finding answers online since there might be limited phone support due to the shortage of staffing. The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). I was told by a rep this is a recurring issue. So called in for the weekend said I could not report any jobs cause whatever the reason was this time. Told that i could sign up for pua and get 158.00 a week since I disqualified for regular unemployment..I havent got. Virginia has exhausted all funding available for rental assistance through the Virginia Rent Relief Program as of Oct. 14, 2022. ET, 888-385-0235 It onl te L ls him cusomer support is busy and then hangs up on him. Hours: Monday through Friday, I have not received my PIN number and got an email that I can no longer file my weekly claims without it. Customer service just says, we know, we cant do anything about it. I am in need of assistance with my VEC account and I have been calling the customer service number for like weeks now and to no avail I can never ever get thru for someone to take my call. Your email address will not be published. I need help and money ASAP. Ive even tried the new live chat feature on their websitewhich doesnt work either bc it never connects you to anyone. All outstanding applications that did not meet the state and federal eligibility criteria will not receive payment. Got two email responses that had zero to do with my issue. 8:00 a.m. to 7:00 p.m. what do you do when you forgot the pin. On another note Im serious about taking my life laugh joke do whatever you want scroll pass mock me whatever the case is burn if will be because of my death shit will get straightened out. 1 (800) 897-5630 tell me to call I applied in December and havent got a dime, nor have I been able to talk to alive person. I hear the frustration in the system from each of the reps I talk to even though they are lovely, the process of the VEC seems completely broken and the reps have no power to correct mistakes or actually help callers. Heres the link https://www.vec.virginia.gov/unemployed. And now I cant even file my PUA weekly claims. I registered and when it has let me log on, it kicks me out! Off-peak hours are generally post-lunch time and early evenings. Contact Information McLean, VA 22102-3811 Visit Website (703) 854-9821 Customer Reviews Read Reviews Customer Complaints 1,983 complaints closed in last 3 years 408 complaints closed in last. w-2 and ID , oh dont forget a utility bill. Can this 1099 be accessed electronically? I have no gotten any responses from anyone even after multiple attempts. Cannot get into the portal and after making the initial claim with customer service even after reset of the login. It seems like a way just to slow down payout money to people, this shouldnt be dragging on for three months. All I can ask you to do it to keep trying all channels. That employer has offered to send them my pay stubs and w-2 and they had him fax it to the same number and they say they can not verify that fax for 2-4 weeks. your government to-do list property taxes, car tags, voting, and more. The only thing I need is my pin as I have not received that or the 1099-G form in the mail to file my taxes and time is running out plus the website has nothing. I tried calling the office but havent been able to talk to anyone. This was advertised on Facebook claiming the Montanas Voter Page was being phased out/closed and I should down load this. The phone support will be limited. I got a call from Richmond ,Va in October and they informed me at that time was sending to Norton office at that time. I didnt qualify for regular unemployment so they filed me under pandemic and I got my monetary letter but thats been 31/2 weeks agoband still no payment. This is 5 weeks and im going to lise EVERYTHING and NOBODY can seem to HELPPLEASE SONEONE TELL ME WHAT TO DO BEFORW I LOSE MY HOME AND EVERYTHING???? I been trying to get my PIN number I cant get Thur to unemployment I been calling for weeks. Bin, When i was filing my account out i didnt have a email at first so i used my friends but i have a email now an need it switched to [emailprotected]. I cant get through to customer service for this. Good luck. An official website of the United States government. Hours: Monday through Friday, The Unemployment Office might be inundated with pending requests. Now va wants their money back but I cant get someone on the phone to change it from regular UI to PUI?!? They wont respond to email either. As usual with any tax-payer paid government agency, it does not work well and you cannot get any live assistance whatsoever! There is just no way I have found including written a letter..if you have any idea please let me know. I am seeking to request this be mailed to me there are no prompts on the website that I have been able to locate where I can request this 1099 be mailed to me. I had all my documentation from my doctor and so did H.R from my past job! This is a private forum and we do not have access to your claim. Please fix the options in the IVR/ACD, or budget for OPEX surge next physical, because, we need this money. Hours: Monday through Friday, LIke really what do you all expect people to do in situations like this. ET TeleGov Helps Government Deliver Critical Services and COVID-19 Vaccines. Can I please get a phone number or email address that actually works in order to get my new PIN? Labor Market Information. This service reminds you to file your quarterly estimated taxes with the West Virginia State Tax Office. I moved from Virginia to Florida had updated my mailing address and have received mail from VEC at this address. Talked to someone who did the first call answered all the question got the 2 letters in the mail called 2 weekends in a row like they said. Easy to say unemployment numbers are low when the state is neglecting peoples benefits. Ive been calling every number I can find since a year ago and still havent been able to get a single person on the phone. Please try resetting it online. What do you do then? If you need assistance making corrections, please contact 833-RENT-RELIEF orrrpsupport@egov.com. I'm interested in learning more about Paramount Builders' products. ET, 800-419-1473 Everything I call in can never talk to anyone except on Mondays when I file my continued week and they tell me they cant see any other information. 800-827-1000 Hours: Monday through Friday, 8:00 a.m. to 9:00 p.m. Ive left messages at VEC offices. What are we supposed to do?! I have 2 kids and losing everything I have car house life.. and my gov dose not care!!! Please explore this page https://www.vec.virginia.gov/unemployed. the website require pin to get the 1099G. Money my family desperately needed. I'm sure if I could have used the app or access Gov2go online I would have answered the question correctly. Please try checking the payment status online. Calling 4 days in a row now. It is unfortunate that the people who are truly suffering and at risk of loosing everything they have worked so hard for over the years, are treated in this manor. 8:00 a.m. to 8:00 p.m. You cant talk to anyone if youve already filed a claim. Please consider the option of visiting an office in the vicinity if safe and feasible (you might be required to book an appointment prior to the website). Landlords will not receive notification if their tenant is ineligible as applicants cannot submit an application if they are deemed ineligible during the screening process. I then tried Tuesday am to log in and was told I already had an account. Enroll Today! I can understand your situation. I, NEED TO REST MY PASSWORD BUT I THINK MY EMAIL WAS WRONG IN FILE . Discover which options are the fastest to get your customer service issues resolved.. It is allowing for me to apply for them online but I do not receive payments anymore, and I have been accepted until the date of September 1st. If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). ET, 800-749-8387 Apply for and manage your GI Bill and other education benefits to help pay for college and training programs. Hi Sam, I am signed in and call each week and have not seen funds. Before sharing sensitive information, make sure you're on a federal government site. Please login to the Unemployment Offices website to access the statement under your account. I am trying to file for my unemployment weekly claim and for that PUAC before it ends!!! ET, 800-827-1000 Your apps don't work when I file the weekly claim. App won't work and I can't even access it online. Please check if you can visit an office (many are based on appointments) or write an email detailing the problem. I was claiming in DC but after filling for an extension and waiting 11 weeks they told me I am ineligible because I did a tiny bit of work in VA and should claim there. Extra $300 Unemployment Benefits In Virginia: When Can You Expect The Payment? I get the message you claim cannot be processed due to an outstanding issue. I just keep getting disconnected. My husband has been doing the exact same thing. The VEC now knows its system is so broken they are referring benefit seekers to charities because they know that the system the seekers paid into will not work. Mar 09 2021. Returned it the same day, have been calling for my benefits, havent received anything for 2 months, now I am back out of work due to COVID. Go to the Gov2Go website (web.getgov2go.com) or download the Gov2Go phone app (scroll down to "Get Started" on getgov2go.com). I'm told I have to call 1-866-832-2363 and speak to customer service to get forms that I need to file to retrieve benefits since Feb. 15. I would truly appreciate your help with this issue cause I sure do need help financially right now trying to get back on feet. This is happening to me now, what did you do for get through? Yes this is ridiculous, when people are suffering out here with covid destroying their families an they change the prompts an everything but have ABSOLUTELY NO WAY OF GETTING AHOLD OF A LIVE PERSON FOR HELP!?? The RRP application portal will be closed to both new and renewal applications on Sunday, May 15, 2022, at 11:59 pm. I cant get through and I cant get done what theyve asked me to do. There are no longer funds available through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (P.L. Its a scam. Spring's rising temperatures, low humidity, windy conditions and plentiful fuel increase potential for wildfires and make them harder to extinguish. Hours: Monday through Friday, Your system is broken!!! English| Espaol | Kryol Ayisyen. Its a smart app that reminds you what's due and helps you take care of it. The website and phone numbers are endless loops that lead nowhere. Also, my claim has been held up because they state they needed my birth certificate, social security card. Can I please get a # to talk live person. hello, answer my email please im getting frustrated here. Let them know why you really missed it. Hes been unemployed due to Covid since March and has spent hours every day trying to get through. How are we to get help if we cant get anyone on the line. Hours: Monday through Friday, I was told to copy my DL, S.S. card and birth certificate and send it to a report team in Grundy, VA ??? . Please check on the website for help. Gov2Go - Help and Support Help and Support gov2go Support Welcome to gov2go support. The original email said zero about a deadline. Got locked out my old email that was linked to my gov2go phone is off as well and do not have any recovery ones. This is a freaking joke! Please help so I can access my email and log back into my gov2go. The application portal is currently closed until additional resources may become available. Yes, it unnacceptable. Have you tried setting up your PIN online? Hello I really need help no answer I want today to vec Office they not open yet and they did not answer any call I need did they do this by purpose I dont think they busy like that because Ive been calling for 2 weeks every day!!!? First time I got the entire way through and I was hung on. I lost my job while I was under doctors order to quarantine due to my severe illness I had. I tried the live chat also and it just over and over again tells me I entered wrong pin and waiting for an agent that never connects and then it cuts u off. Is the idea to get people to abandon their seeking of benefits? I have called.mutliple times daily for a month and left messages, nothing. You are a BOT..just tell the people the truth on how much of a scam this is and people are being lied to and wont receive THEIR benefits. First they said it would be up Nov 1, then Nov 8, then Nov 17th. Please continue chasing the office/check your status online at regular intervals. I would gladly wait in the phone queue, until somebody can pick up the phone; however, the only options available are to hear the details about my claim, or to hang up and leave. I was cut off from peuc on 12/26/20. I cannot get into the portal OR the phone. Are you sure this isnt a Youngkin thing? I never got a pin number either. At least add a few updates. Please contact your adjudicator to see the best way out of this. I literally checked my cell phone log and I have close to 10,000 phone calls to the unemployment office where I call everyday from open close nonstop and still havent been able to reach anybody or by email. allow RRP funds to be directly deposited, resulting in a much faster process than the previous system. came up so I resubmitted the Initial weekly unemployment app as instructed by VEC employee, I was approved and told to file to get payments, I apply for work as told to do and now over a week its saying I have an outstanding issue and an employee said he saw Fraud on my file but also said dont worry just yet, Ive been seeing a lot of these. XEROX , XEROX and DESIGN , Way2Go Card and GoProgram are trade-marks of Xerox Corporation in the United States and/or other countries. Ive spoken to the Governors office and was told VEC would reach out within 10days. Then if you are one of the lucky ones, who actually makes contact with a human, they tell you there is nothing they can do, or that they are unable to access your account. Prevent apps from taking your money without permission. Note: If you would like to change the banking or payment information on file for your claim, please call 1-800-897-5630, then select 1 from the second option list provided, and then select 3 from the third option list provided. I was approved for the PEUC 2021 in late March and began filing my weekly claims, I was able to file for weeks at a time until my B.Y.E. There is no waiting system,how the hell do you get through??
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