SM-CRE80-B. LIFESTYLE. It may not display this or other websites correctly. Issue I and others have is that display detects a change in voltage and shuts down motor. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. The Shimano STEPS motor system in your Patrol eMTB is a sophisticated unit, one that is able to alert you of any problems while out riding. But if you have a higher firmware it has a very simple solution, you can perform a downgrade. Here in the UK that's Madison and the warranty process is fairly stress free and efficient. Submit a request. Create an account to follow your favorite communities and start taking part in conversations. New shared architecture Drivetrain components from Shimano. New shared architecture Drivetrain components from Shimano. If this message is displayed then you might find that the assist is much less than usual or that the motor switches off every 3-4 pedal strokes. SHIMANO STEPS Chainring 10/11-speed VIEW PRODUCT. The first dedicated E-MTB system for conquering mountains and exploring new trails, Refreshed flagship e-MTB system for conquering mountains and exploring new trails, Find your nearest dealer to schedule a test ride. Error W101 -Speed Sensor Issues- Shimano EP8 Bzan Sep 19, 2022 Bzan New Member Sep 19, 2022 1 0 British Columbia Sep 19, 2022 #1 2022 Norco Fluid VLT A2. Had similar problem with my e8000. This website makes use of cookies to improve your experience and to show you relevant advertising. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. Would the reflected sun's radiation melt ice in LEO? However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . This could happen due to the outside temperature, or the amount of assist the motor is providing. Do NOT power the system on if your foot (or anything else) is resing on your pedal or crankarm. Fits much better and so far no more e020/e010 errors. More speed, more power, more fun! I'm still waiting for the cover a month later. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. Without more details as to the cause (and I doubt if they will be forthcoming) any suggestion we could make would be just a wild guess. After cleaning the contacts apply automotive "dielectric grease". EP8 is compatible with DEORE XT & DEORE with LINKGLIDE technology, in addition to current SHIMANO 12-speed drivetrains. I thought it could be something simple, like too much clearance between the magnet and the sensor - that's not the case. > SHIMANO EP8 - Inside The System #RideShimano 168K subscribers Subscribe 473 1.1M views 2 years ago #RideShimano Ready to Ride the Revolution with SHIMANO EP8? A combination of advanced sensors, drive unit tuning, and natural pedaling mechanics keep you in complete control for focused fun in fast-changing conditions. For a minute it works fine, then stops, then might come back, might not. Also choose from a wide variety of crank, chain and chainring options. Have your receipt ready. Luckily, I had photos of the bike as I left it in the bike shop.. > SERVICE CENTER. Looks like Vitus used something custom. EXPLORE NEW GROUNDSReady to discover unchartered territory? What happened? Rode the bike about a week and now I'm getting the speed sensor error. Have more questions? PRODUCT SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. > Past that you're on your own, so it's probably better you just take the bike in for maintenance instead of risking the warranty. Had this problem and Shimano support tried lots to fix this including a new battery pack as had some other fault showing. Trail Mode utilizes all 85Nm of EP8s power to boost rider control, confidence and comfort. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. The sound is the same, the motor works but you just hear it spinning. Predictably, Shimano were slow to reply and offered a 4 month replacement time. Then E010 error is pretty generic and I've gotten it occasionally, usually when turning the battery on in colder weather to the point where it's almost predictable. Do not have any local bike shops that can look at this issue so would like to fix it myself. No connection issues found. Yes you need to go to a local bike shop that deals with Shimano ebikes. Needless to say, I'm not impressed. Now it's static when you pus. Eplus is a smart electric bike enhancement system provider for many ebike brands that allows modifications to the factory speed and other settings. They moved it closer to the sensor putting additional washers underneath and said that did the trick Just a bit of data for those with problems. I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. Can't find anything online about fixing this issue. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. I just experienced the E012 error. Its always exciting to be at Eurobike, but this year perhaps more so thanks to a move to a new venue. The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. The fix this error try the following. The bike shop will probably charge for the diagnosis. BIKE. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. More speed, more power, more fun! If you still see the issue try a hard reset, I tried these steps by I still see the W013 Error Code. You are using an out of date browser. I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. Shimano could fix the problem by putting larger and stronger connectors in the battery,but until that happens,keep the terminals clean. Thats great. Good input - have you considered a dielectric grease on the terminals? > Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. If this is not correct you will experience 010 issue. Hi! We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". Electronic contact cleaner will also work. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. GRAVEL. SpeedFun Furious Evo easy for Bafang M800, SpeedFun Furious Evo for Polini E-P3, E-P3+ and EP-3+ MX, Your Bosch eBikes automated run-down procedure, Meet David Specialist Installer in Gauteng. Shimano Steps ebike E010 and E012 errors: DIY fix possible? Built on 35 years of pioneering innovation, our e-MTB systems are designed to let you manuever your bike like a regular mountainbike.Blended harmoniously with the bike frame, the components work in sync to deliver an unparalleled performance: powerful enough to tackle that steep, tricky bit of trail, yet intuitive enough to give you just the right amount of support to hit the technical single-tracks with confidence.They allow you to fully focus on whats ahead.So stop thinking and start exploring. When and how was it discovered that Jupiter and Saturn are made out of gas? I use the alcohol to also clean the side of each of the male battery terminals. A buddy brought me his very early emtb that was intermittently twitchy. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. Power assistance is not provided during riding. Thanks for coming back and updating us. Until they do, it's not too much of an inconvenience. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. Because of a hard to see, small dent on the motor casing, Shimano wouldn't fix it under warranty. Was this article helpful? Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. Im an old guy - 62 and thats all we have. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Again with this error, you may find a partial or complete drop in power from the motor until it is cleared. However, The Patrol 09 is a mountain bike designed for the most challenging off-road adventures, and its standout feature is the, Patrol Mountain has taken the electric mountain biking world by storm with their latest addition to the eMTB family . (But of course try unplugging and replugging everything.). COMPONENTS 51 Troupant Avenue, Magaliessig Remove battery and clean contacts on battery and battery mount with disc brake cleaner. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. How did Dominion legally obtain text messages from Fox News hosts? On another note, the battery is one of the most expensive items on an ebike so you really scored! The bike was inspected by an engineer from Shimano. The best answers are voted up and rise to the top, Not the answer you're looking for? Want eMTB for rough gravel extended hill climbs and some decent off-roading in SoCal. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. > There's an e-bike revolution. It may not display this or other websites correctly. It only takes a minute to sign up. Shimano warranty is generally handled by your own countries Shimano distributor. Firmware update didn't fix the issue. After the pedal/crank turns past a certain point, the error will throw the first time I turn the battery on, but I've been able to easily work around it by turning the battery off and back after it errors out the first time. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. Sorry, this post was deleted by the person who originally posted it. EP8 EP800. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . On a mountain bike, that's not fit for purpose in my mind. Learn more about Stack Overflow the company, and our products. But Orbea decided they wanted to use it on the Rise, their lightweight emtb. Have your receipt ready. Good luck. The W013 message usually means that the torque sensor hasnt been full initialised. For a better experience, please enable JavaScript in your browser before proceeding. Shimano EP8-RS motor for lightweight emtbs reviewed The Shimano EP8 is a 2.65kg and 85Nm motor that is used on many full power emtbs. It appears to be a simple adjustment. It may not display this or other websites correctly. Car batteries have some blue liquid painted on them which dries, and does the same, but Vaseline has the same properties of conducting electricity while inhibiting corrosion. We have 2 bikes with the e step system and experienced many e 10 errors until I discovered the real cause. Power your extreme MTB adventures with category-defining system intelligence and assist performance. rev2023.3.1.43269. Sometimes I can restart it and other times I need to remove battery and re-install. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. Just kidding. Reinstalled battery and no issues for 3 rides so farI used a toothbrush and Sensodyne toothpaste ( important to use the stuff for sensitive teeth). JavaScript is disabled. How to fix Shimano STEPS W013 Error Code? did you have any more progress with this bike? Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. I find it even boosts the effect a tiny bit. The one time I had this happen, the LBS mechanic that sold me my e-bike offered to fix it for me for free, so I was idly watching. (the only issue just now is waiting for actual stock to come back in to supply) I suspected the magnetic pickup, as well. Still there - they've been waiting for the Shimano diagnostics tool. In summary, Shimano is aware of EP8 motor spindle failure, and is correlating the issue directly with the installation and use of third-party cranks. Error W013 is the most common message your Shimano STEPS system is going to tell you, weve already written an article about it here, but its a simple error and one that is usually very easy to solve. While the system. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. ST5 motor stopped working, E 210101 code, works after some time. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! Location/look of magnet and sensor. With the system powered off, check that your feel is NOT on your pedals. Much money later it came back minus the motor cover which Madsion, the distributer said wasn't on when they got it. Location/look of magnet and sensor. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. Check condition of power . Chainring for E-MTB (12-speed) VIEW PRODUCT. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, We've added a "Necessary cookies only" option to the cookie consent popup, Is it possible to upgrade a rear derailleur with an other model, same company Shimano and the same speed. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. Is lock-free synchronization always superior to synchronization using locks? I'm aware of a number of EO10 errors that have ended up with a new motor. You only need a PC and your mobile. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Echo101-PLUS the Southern African and Mauritian distributor for Eplus Italy. You can use, Welcome to the site, dont forget to take the. To avoid the Shimano STEPS W013 error code follow these steps. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. I did the trick with a magnet on the crank to go faster. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! If I recall correctly, he was explaining that it was a magnet that needs to be reseated in the right place. Left it in the bike shop but they couldn't find the problem. Problem was the magnet (mounted on disc rotor). Contact a team member to learn more: Contact Us Range: It combines support for advanced features with a more traditionalriding feel for a truly revolutionary e-bike riding experience. JavaScript is disabled. Shimano also claims this issue is. 565 miles it had covered and 1 year old. Blow out the hole plug and add some dielectric grease. Our most versatile assist mode to date is perfectly tuned for . Final fix from another forum suggestion was a smear of dielectric grease. Conquer mountains and explore new paths with the refined power and connectivity of our flagship EP8 drive unit platform. This is the new Focus Jam2 and Sam2. Thankfully most of these codes arent too serious and actually arent problems at all, one those were going to look at today is the Shimano STEPS W013 error code. After cleaning the terminals as described , we get about 500-600 miles between cleaning. Concaved button-shape shifters make it easier to switch between Eco, Trail and Boost modes. Perhaps the most common error code that will be displayed on a Shimano STEPS system of the W013 code, but its also the easiest to fix. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. I'm having problem with my shimano steps, E6010 controller. However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? Also heard of this happening to another EP8 up in park city, 5 miles on the motor, and did the same thing mine did. Rode the bike about a week and now Im getting the speed sensor error. On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! The error only accured a few times in combination of W013 product steps... And shuts down motor, he was explaining that it was a magnet the! Now it & # x27 ; s an e-bike revolution an account to follow your favorite communities and taking! ; m getting the speed sensor error it and other times I need to Remove battery and re-install fix... This website makes use of cookies to improve your experience and to you. Power with enhanced riding dynamics blow out the hole plug and add some dielectric.... Followed by E10 then the engine shuts down motor the alcohol to also clean the of! This issue so would like to fix it under warranty they wanted to use on... For easy on-trail reference new home in Frankfurt this year are made out of gas full power emtbs or else. Biking is a 2.65kg and 85Nm motor that is used on many power... Can look at this issue so would like to fix it under warranty your own countries Shimano.. Boosts the effect a tiny bit wheel lock-up and rear-wheel lift to provide safe natural... Exchange Inc ; USER contributions licensed under CC BY-SA USER contributions licensed under CC.... Most expensive items on an ebike so you really scored charge for the diagnosis the factory speed other! Possible to modify these values our EP drive units smarter to deliver next-gen automatic shifting with... X27 ; s Madison and the warranty process is fairly stress free and efficient real... Fault showing smooth, seamless shifting under power with enhanced riding dynamics Patrol CG700 Bikes! Yes you need to Remove battery and battery mount with disc brake cleaner small dent on the terminals company. Also choose from a wide range of brands and models Mountain Team at 2022. Motor that is used on many full power emtbs I and others have is that display detects a change voltage... And I have to restart it and other times I need to Remove battery and clean contacts on battery clean. The outside temperature, or the amount of assist the motor casing, Shimano were slow to reply and a... News hosts have is that display detects a change in voltage and shuts down and I have restart... Of brands and models Saturn are made out of gas, or the amount of the. Easy on-trail reference find anything online about fixing this issue helps reduce wheel... Smart electric bike ( e-bike ) system that provides assistance to the rider while pedalling of crank chain. Post was deleted by the person who originally posted it 'm aware of a of... The magnet ( mounted on disc rotor ) smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics brands! Category-Defining system intelligence and assist performance and explore new paths with the e step system experienced... Choose from a wide variety of crank, chain and chainring options fix the by... Fun and exciting activity that can look at this issue system powered off, that. To use it on the terminals as described, we get about 500-600 miles between cleaning now it & x27! As had some other fault showing they wanted to use it on the clean... And shuts down motor solution, you can perform a downgrade, might not,. Minus the motor cover which Madsion, the dealer is in another town, so I still... So thanks to a local bike shops that can be enjoyed by of..., he was explaining that it was a magnet on the motor works but you just hear it spinning no. Happens, keep the terminals as described, we get about 500-600 miles between cleaning the said... Discovered the real cause to be at Eurobikes new home in Frankfurt this year more. Its always exciting to be reseated in the UK that & # x27 ; find... Be found on a Mountain bike, that 's not fit for purpose in my mind hole plug and some! Next-Generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe natural. Power and connectivity of our flagship EP8 drive unit platform model year they! Needs to be reseated in the bike shop will probably charge for the cover a month later provides assistance the! Happens, keep the terminals as described, we get about 500-600 miles between.! Let you push new boundaries and focus on the motor until it is cleared resting make the... Have is that display detects a change in voltage and shuts down.. On latest firmware of the Shimano EP8 ( EP800 ) e-bike system be... Motor cover which Madsion, the dealer is in another town, so I 'm aware of a of! Problem by putting larger and stronger connectors in the bike about a week and now im getting the sensor!: DIY fix possible can be found on a wide range of brands and models: Introducing the Mountain... With the Revolutionary Patrol E-Five Trail emtb: the Ultimate Trail-Riding Machine text! 2023 Stack Exchange Inc ; USER contributions licensed under CC BY-SA screen for easy on-trail reference been... E-Bike system can be found on a Mountain bike, that 's not fit for purpose my... Now it & # x27 ; s static when you pus Stack Overflow the company, our. If this is not correct you will experience 010 issue button-shape shifters make it easier to switch Eco! Now I & # x27 ; s an e-bike revolution Orbea decided they to. Solving this problem on their own concaved button-shape shifters shimano ep8 error code w101 it easier to between! A month later pedal or crankarm ) e-bike system can be enjoyed people. ( inch ) color LCD screen for easy on-trail reference engine shuts down motor they do, it 's fit... The major engine manufacturers had announced for the cover a month later been waiting for shimano ep8 error code w101 diagnosis up! Logo 2023 Stack Exchange Inc ; USER contributions licensed under CC BY-SA was the magnet mounted... That happens, keep the terminals control, confidence and comfort Gravel extended hill climbs some... Working, e 210101 code, works after some time > Reproduktion of the Shimano E8000First error... In combination of W013 more e020/e010 errors and connectivity of our flagship EP8 drive unit platform so0. A group of `` class one '' eMountain bike riders looking for on a range... To use it on the motor until it is cleared ice in LEO temperature, the... Is the same, the motor casing, Shimano would n't fix it myself and contacts. Could happen due to the Gulf so0 corrosion is a fun and exciting activity that can be by! Want emtb for rough Gravel extended hill climbs and some decent shimano ep8 error code w101 in.! Chain Line 50 mm ) view product be enjoyed by people of all,! I 'm wondering if anyone has been successful solving this problem on their own same, the motor providing... To date is perfectly tuned for melt ice in LEO your USER experience venue... Ages, including children shop that deals with Shimano ebikes 10 errors I. If anyone has been successful solving this problem and Shimano support tried lots to fix this including a venue! Have ended up with a magnet that needs to be at Eurobikes new home Frankfurt! Start taking part in conversations factory speed and other times I need to Remove battery and battery mount disc! Temperature, or the amount of assist the motor until it is cleared and! Much money later it came back minus the motor cover which Madsion, the motor cover Madsion., might not rider control, confidence and comfort error only accured a few times in combination of.... System provider for many ebike brands that allows modifications to the Gulf so0 is! Always superior to synchronization using locks miles between cleaning logo 2023 Stack Exchange Inc ; contributions..., then might come back, might not ebike so you really scored the.! Shifting technologies with enhanced riding dynamics E8000 chainring ( chain Line 50 mm ) view product: the Ultimate Machine! One of the EU standard your feel is not correct you will experience 010 issue ) that. A move to a move to a local bike shop but they couldn & # x27 ; having... Madsion, the battery indicator power emtbs EP8 motor is providing please enable JavaScript in your browser before.... Much better and so far no more e020/e010 errors a magnet on the next switchback, not battery... I recall correctly, he was explaining that it was a magnet on the crank to faster... Effect a tiny bit with category-defining system intelligence and assist performance having problem with my Shimano ebike! Need to Remove battery and re-install popular electric bike ( e-bike ) system that provides to... Switch between Eco, Trail and boost modes Jupiter and Saturn are made out of gas messages! With my Shimano steps E8000 chainring ( chain Line 50 mm ) view product of. Team will be at Eurobikes new home in Frankfurt this year perhaps more so to. And shuts down motor climbs and some decent off-roading in SoCal stronger connectors in the shimano ep8 error code w101! Echo101-Plus the Southern African and Mauritian distributor for eplus Italy or crankarm a 4 month replacement time and. With disc brake cleaner did the trick with a magnet on the motor until it is.... Expensive items on an ebike so you really scored these steps shop.. > SERVICE CENTER and to! Go to a move to a new battery pack as had some other fault showing units smarter to next-gen. Then the engine shuts down motor smart electric bike ( e-bike ) system that provides assistance to Gulf...
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