Find more than 36,418 complaints| Ripoff Report It is a wonderful time share and we are very happy with it. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. VLADIMIR JIMENEZ THIEF! All business will get complaints. Toggle Our Hotels. Tell us why our 2022 points transfered to RCI. While signing the lady that was assisting us said when you walk out the door you will lose $16500 if you cancel that was a lie we tried to cancel, and they stated today that we can cancel only when we finish paying the contract off. I have witnesses to all the lies we couldnt figure out why they kept giving if so, how? I continued to try and work a solution and worked slowly up the management chain. Latest United Kingdom Flight Deals. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. The payment dept said I can not cancel. the customer service Rep says no only 1 year of points will be allowed. I would love if we can get together for one big lawsuit. They are a one way service. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! And phone # we can call to Resolve future issues. The sales person could not give us examples of how many points we would need for airfare but that he had done it himself. We were subjected to hours and hours of presentations and promises. The termination policy says you have to satisfy 25% of the contract, original cost was $67, 960 and between a deposit and monthly payments we have paid them $18, 712 which is about 28%. I call to mexica and san diego the payment dept. Read the contract carefully to see if it says anything about termination. You are just not talking to the right people. This post is not about the service received at El Cid. Please refund my capital and I would like a responds. We have always received excellent care until now. If you're sure it says nothing about termination (or dispute resolution, legal fees or any other remedies you may have), send notice of termination according to the contract's notice term, and follow the notice provisions precisely. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. However, because of financial reasons, we are unable to continue with the membership. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. Nope after contacting them to cancel they stated you only can cancel when its paid off in full. Forgot Password Last year we came to el cid using a certificate from westgate cruise and travel collection. Also, these points don't even get us one week in Mazatlan this year! A Better Way Travel LLC. Fully met our expectations. I payed thousands of dollars for this timeshare and is a total rip off! Ventus at Marina El Cid Spa & Beach Resort View Hotel 3,182 reviews 0.2 km from Hotel Marina El Cid Spa & Beach Resort Free parking Pool All Inclusive 2022 Dreams Jade Resort & Spa View Hotel 14,114 reviews 0.9 km from Hotel Marina El Cid Spa & Beach Resort Free Wifi Free parking Top Rated All Inclusive 2022 - See 9 594 traveller reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Were you able to get out of this if so can you let me kow what steps you took? I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. The complaint has been investigated and resolved to the customers satisfaction. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Tired and confused, we agreed to the 'free' cab ride in exchange for a $50 deposit, that would be returned to us, in addition to some free tours, if we attended a 90 minute, no obligation time share presentation. Desired outcome: We were to receive $27, 000 for our exsisting Festival time share, As soon as we were alone, my husband and I reviewed and discussed the contract that we had signed. I already paid the loan but I am unable to continued making the maintenance payments. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. However, it hasnt worked out for us and I dont want to continue paying $150 a month until 2024. Hotel Marina El Cid Spa & Beach Resort: FUNtastic Family Vacation! Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! The have no heart not sure how they sleep at night. Rui also offered us a $9, 000 bonus cruise which he said we could take for 308, 000 points. I recorded the conversation in which I stated that i did not feel that i was free to go unless I changed my mind or I paid a fee for cancelling (NOT EVEN 15 HOURS FROM THE INITIAL SIGNING of the contract!) Yes this is ridiculous. all of you? And it is the best deal in Time Share, for sure. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. I was under the impression that you are required to pay the entire El Cid Vacations Club - Fradulent Sales Techniques. This never happens. Toggle Our Hotels. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. File your review. don't use it for the airlines. Please refund my money since the contract can be alter by El Cid when ever they choice. They are given to people who are traveling through other timeshare exchange programs or through promotional websites. It has now been satisfactorily resolved. When the date set to complete the sale of Festiva in the fall of 2014 arrived, nothing happened. In addition we were given 4 additional weeks as an incentive to purchase. San Diego California, El Cid Vacation Club We were told that we would purchase 150,000 extra points but it wouldn't cost anything because we would rent out our timeshare for 3 year and thereby, make $8000 each year Mazatlan, Internet, El Cid Vacation Club Fraudulent Sales Practices ripoff Mazatln Mxico, El Cid Vacation Club- Mexican Resort Cozumel Misrepresesentation Fraudulent verbal lies vacation club rip off Los Angeles California, El Cid Marina Vacation Club, El Cid Vacation Club Buyer Beware El Cid Timeshare Scam Mazatlan Other, El Cid Vacation Club Avoid El Cid Vacation Club Timeshare Fraud! El Cid Vacations Club - Beware of this rip off! During our time at ElCid resorts we were given a a sales pitch and decided to become millionaire members. IN July 2021 my husband and I went to a presentation We contracted to purchase 105000 points with El Cid for $28000, not to be activated until January 2022. Sales also promised us a free cruise for two for the next 20 years. I have written several letters to the owner relations to downgrade my membership due to financial reasons. This will surely increase the credibility of your complaint. We were also told that the contract did not expire and it does. The complaint has been investigated and resolved to the customers satisfaction. Almost always it is El Cid that ends up wrong. Or a full refund, you are telling us. Furthermore how can you rescind a contract that you believed to have been signed in good faith. We have not met one person in 10 years that was not nice and everyone there smiles at us and is friendly and it is the cleanest resort I have ever been in and the food in terrific. El Cid la Ceiba Hotel de Playa. My email is: pedro.e.rivero @ Hotmail .com - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. I wish I found this site before we were scammed. I've converted points into RCI with no problems and stayed at a resort at the base of the mountain in Lake Tahoe. cancel contract and refund money paid, I was told at the presentation I would be able to use my allotted points to book a cruise Now I am told that is not the case also I was told RCI was a part of the package This is no longer the case If my contract speaks to something I expect to receive it This was a expensive transaction for these people to be reneging on Stay away from El Cid if they believe they can change a contract after the fact, Desired outcome: RCI says its not them and my wife calls El Cid she bounces back and forth. How stupid do I feel that what sounds to good to be true really is and I didn't listen to instinct! We have used our points for a 3 week Mediteranian Cruise, Caribbean several times, used the Cancun El Cid resort, although DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. We've also paid $1882 in mtc fees and have never used the timeshare. All I can say is Sign In arrivia, Inc. d.b.a. El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! By the way, we have a million points and have bought in several times OR at least have them 1. So each of my "long weekends" is really going to add up if I would like to go away 4 times a year. This company shouldnt be in business taking people hard earned money. El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. . 9, Report #1523970 . You can if you have the right attitude. They are not human. Tom George, We have been members of El Cid Vacation Club for 10 years and we have many other friends we met at El Cid. The only answer I got which was eight months ago was they base the pay off on the life of the contract with dinner plates enter the $25, 000 range, which is also been satisfied except they say the interest paid does not apply. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. Pension Zum Steinbruch, Plauen: See traveler reviews, candid photos, and great deals for Pension Zum Steinbruch, ranked #10 of 17 B&Bs / inns in Plauen and rated 5 of 5 at Tripadvisor. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. When we protested, the manager told me to "shut my mouth" and continued to badger us. They keep coming up with stories and offers that will disappoint you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Our mauntancevoyments are without ckub wyndham and we can use the Wyndham resorts in the US too. The help desk will not return any complaint calls. The points for car rental program is no longer available. willing to lie about every aspect of the membership and not giving out the right information is beyond dishonest. They are dragging their feet with termination, making offers, etc. RCI although we were charge for the enrollment 6 months before our contract was activated. I came to find out that almost all the claims made by the sales people were either misleading or totally false. EL CID states you will travel VIP anywhere you want to go that was not true either. I had unplanned but necessary back surgery. - Timeshare sales tactics are hardcore and very long-lasting. this costed us $16,000. We got there on a groupon for a pretty reasonable price and went there interested in a timeshare. El Cid Real Estate; El Cid Vacations Club; Our Hotels. Read full review of El Cid Vacations Club. Don't ever buy from them! We asked for our $50 deposit and gifts, and kept getting the runaround. Dont believe all of the sales peoples untruths about being able to reserve cruises or travel to other destinations. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. The issue with El Cid Resorts has been resolved to my satisfaction. Picture to follow, On July 10th the family took a trip on Wydham so there was no charge for the room we werent sure why we need to attend a presentation since we own Wydham. I have encountered similar problems with El Cid and El Cid management. They returned with a credit line that they opened in our name, that would cover the $5, 800 dollar deposit. Everything you need to know about vacation. In fact, we have continued to upgrade over the years and are now members of their Millionaires Club. I have an addendum in hand stating that we SHOULD be able to use 2years of points. Finally the "sales manager" Rui convinced us by saying our upcoming cruise we planned with 9 family members could be used under our 308, 000 points. PROFECOs mission is to try and help travelers like myself who have been scammed by companies such as the El Cid chain. Any lawsuit I would be interested. Then we ask if we had a time frame to cancel the lady the help us signed said yes until you walk out of the office. I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. MOST POPULAR London. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. If anyone has more info on trying to get out of this or any help, we would appreciate it! El CId Vacations Club - El Cid Granada Country Club El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. This is not a resort of cheap plastic bottle liquor and spring break fest. The ones I have found seem to be another scam. 2. this costed us $16,000. When I tried to book my first vacation I was told by the reservation desk that everything I was told was wrong! 3. We signed up for there vacation program. They should understand that nobody wants to loose money especially if they are financially struggling. They stated they would pay off Wyndham for us which is $25,000 so we went over that bill and now theyre saying they gave us a credit for that towards that which we never agreed to a credit we thought we were paying it off. El CID doesn't give you a copy of the contract that you signed. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. That also was a lie we signed on July 10th and they already want a payment August. Jan 16 2023 10:30 PM STAY AWAY THEY LIE ABOUT EVERYTHING. Search Flights. I was under the impression that you are required to pay the entire upfront fee but you can cancel the maintenance fees at any time. Its legal name is El Cid Vacation Club S.A. de C.V. They also promised, in writing, that they would "rent out" the purchased time share and pay us $25, 000 on May 10, 2014. El Cid La Ceiba Beach Resort; Blog; 50 Years; ECVC News. I called them and the guy said don't worry I will make it everyone is happy another lie. I mentioned several times that my kids were in the lobby and we wanted to leave. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. El Cid Vacations Club features a vast selection of Mexico timeshare rentals and resorts, ideal for a family vacation, getaway with friends or romantic escape. Share your photos and videos with others to prove the truth of your words. Share your photos and videos with others to prove the truth of your words. El Cid Vacations Club 37 complaints 11 resolved 26 unresolved File a complaint to El Cid Vacations Club El Cid Vacations Club contacts (added by reviewer) Phone number 1800 523 4491 Address Av. We are in the same situation! They only have resorrs in Mexico and one or two in Europe. El Cid Vacations Club - Beware of this rip off! Hotel Marina El Cid Spa & Beach Resort Questions & Answers 9,595 Reviews Ranked #19 of 47 Hotels in Puerto Morelos raman g Sacramento, California What are your experiences with Infinite privileges El Cid vacation club? All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. Consumers want to see how a business took care of business. Hello everyone, They should have been their a long ago. Has anyone had any luck with getting out of Elcid? I should have known better. We are in the same position with Elcid and trying to figure out our options. Identified Scam Companies. These people are truly unethical criminals. If anyone knows someone that has used one fo those law firms please let me know. It was on July 10th, 2022, at 8:30 am we were told that we had to attend a presentation, so we did me, my husband and daughter, and her boyfriend. When we attend, we already had a timeshare? Clients are sent the full contract on a CD to their home address. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. He says this takes time? EL-CID-VACATION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: el-cid-vacation. Although we always love being at their resorts in Mazatlan and Puerto Morelos, we have an extremely difficult time getting a reservation booked. What else can I do? This review was chosen algorithmically as the most valued customer feedback. I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. Phone. But then again, I don't know of any timeshare that is like that. Now, months into the contract, we just told them we weren't going to pay for their scam anymore. We were approached at the airport by the offer of a cab ride. They are terrible. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. My husband ask the everyday I need something to look at to see what we just purchased. ComplaintsBoard.com is a leading complaint resolution website on the Internet. A & M Sales and Marketing, LLC. This post is not about the service received at El Cid. The help desk will not return any complaint calls. This comment was posted by a verified customer. I have nevef regretted a decision so much as this one. This will surely increase the credibility of your complaint. the customer service Rep says no only 1 year of points will be allowed. Anyone having any success? I outlined my issues regarding what turned out to total misrepresentation and was told I should have checked the contact thoroughly before signing. 011-52 (987) 872 08 44. I also believe it is illegal what they are doing, The termination policy says you have to satisfy 25% of the contract, original cost was 14, 000 and between a deposit and monthly payments we have paid them $6000 which is about 40%. They need to be SUED, Read full review of El Cid Vacations Club and 1 comment. Golden Zone , El Cid Code RCV6489E-28 | Lot 4,815 ft2 | Construction 4,411 ft2 | 2 Floor | 4 Bathrooms | 4 Bedrooms | View: Golf Course View $500,000.00 Dollars (US) Print Calculator Compare Send this information to a friend Has anyone had any luck getting out of this? I could go on and on. and deceptive. I have yet to run into anyone rude and these people bend over backwards to make sure everything is ideal for their guests. We were with the sales agent for hours. Infinite Privileges Platinum is a one-stop travel shop offering its members exclusive access to worldwide travel benefits, luxury resort hotel accommodations and preferred rates on vacation destinations on land or at sea. They did not say that they could not accommodate us. We had to move seven rooms before we found one that didnt smell bad. The complaint has been investigated and resolved to the customers satisfaction. Making the maintenance payments the base of the membership and not giving out the right information is beyond dishonest 5... Full refund, you are just not talking to the El Cid Marina & Beach resort Blog! And purchase a contract which was told by the reservation desk that everything i was under impression. It to us in 5 days so we couldnt cancel can say is Sign in arrivia Inc.! Again, i do n't even get us one week stay in November 2019 to the relations! Capital and i was willing to pay the entire El Cid Vacations Club and 1.... 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