Very efficient service. BMW Park Lane. Good service and very helpful people. Your staff made all the difference. ?26 JunYou sent a messageMessageMonday for collection please, ALSO, we still need to fix our car, so can you exchange the part on Monday for a part ``that is not damaged``? Thanks Grant, from the moment I called, you booked me in through to me colleting my car, you kept me updated, You take the frustration out of what can be a anxious disruptive time for any owner bringing their car in for repair or service. Nearest Station Queenstown Road (Battersea) (0.33 miles) Category Garage Services. We are delighted to read your comments and we will ensure to share it with Robbie. From navigation systems to luggage and protective clothing, we have you covered with our vast array of Accessories and Rider Equipment to help you get the most out of your bike. Best wishes, BMW Park Lane. Region Vauxhall. Visit or call us on 0370 700 5216 today. To apply for a BMW Apprenticeship click the link below. BMW Park Lane are the only BMW UK owned Retailer in the UK. Hi Susie, Thanks for taking the time to leave us a 5 stars review! Join the BMW Park Lane team. Did they take advantage of the fact I am a women? . Just not only do you send out DAMAGED GOODS, but your Customer Service needs more training.29 JunThe seller sent you a messageMessageHi, Many thanks for your message. Linda Hegarty is informative, super efficient and courteous. So we can arrange collection could you please let us know: Preferred collection day (Mon-Fri) Full address Mobile contact number Thank you for your understanding. Abby came to my rescue after my drivers window broke in apocalyptic rain. They took the car over 3 weeks and to add kept giving me excuses why it was not ready - then also added 180 miles to my mileage. Obviously not. We know how precious your BMW is, and how important regular services are. I've ordered an X5 e45 from their corporate team and Jake A was assigned as my contact person, I've requested a test drive after my order, and on the day of the test drive the first time after making calls to him with no answer and calling BMW and emailing him, two minutes before the test drive he calls and says the car has a puncture! The BMW X5, X2, X4, 3 Series, and the first ever BMW i8 Roadster. 0370 700 5216. Dear Lord Patrick Moylett,Many thanks for taking the time to leave us a review. I simply won't go anywhere else. Davis Grand is very professional, competent and very honest! Unfortunately we will be unable to arrange collection for today. NB: The cooling off period differs if you take out a business lease. We are delighted to hear you had a great service by Jordan. I recently booked a new BMW car through the Park Lane dealership. I brought my vehicle to Park Lane Battersea Aftersales, and I can honestly say it was the best customer service I have received. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction. If you have any questions in relation to our Complaints Handling Procedure, please contact us telephone, email or in writing Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218 Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. This month we had the opportunity to sit down with Chris Learmonth, Managing Director for BMW Park Lane. Arrived at BMW Battersea , later than I had wished, for the recall notice to be effected. Best wishes, BMW Park Lane. Its time to get back out there. You must do this within six months of our final response. It never sat with me properly and I think that is a reflection of the way different people get treated differently. If you value your time, go to another retailer. We may also require a copy of your Driver's Licence, a recently utility bill and/or bank statements to verify who you are. Based in Central London with a national free home delivery service, our dedicated sales team offer specialised and personal advice on all aspects of buying or leasing a newBMW,MINIorMotorrad Bikein the UK. Marc Bongers. BMW Group Specialist Sales Division Park Lane London. When you drive a BMW, you drive a vehicle that's . Good Morning Raviv, Many thanks for taking the time to leave us a 5 stars review again! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. With finance options that can be tailored to suit you, we aim to provide a flexible and personal experience. In particular, I would highly recommend Hussein Qureshi and Tony Pasztor. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. You can contact us by telephone, email or in writing and your complaint will be resolved in the shortest possible time by the appropriate person. With one fixed monthly payment, you can get all the quality you expect from BMW for your services and parts. Once this form is completed, we can then arrange to send you your Master Hire Leasing Agreement. We will share it with Matthew and Billy. NIKLAS WINKLER #45 DATA ENGINEER. Would never buy from them again! Best wishes, BMW Park Lane. A saga of disappointments. Muhammad A. Your BMW 5 Series was produced in March 2019, however, the registration date was 19 September 2020.All of our cars servicing and packages start from the date of production, this is because the oils will have already been put in the vehicle at the time of manufacture I can only apologise if this wasnt explained to you at the point of sale.BMWUnited Kingdom. The quality of customer service always received from Park Lane is one of the key reasons why I enjoy riding BMW motorcycles. Had a bit of work done recently on my 2014 i3.Lots has had to be done didnt expect to be spending over 4000 pounds on the car only took it in for a service.AnywayThe service department for bmw park lane in battersea.I have been dealing with Rhys, the shock of having to spend so much money on my car was made a lot easier to swallow with the help and professionalisms of service from Rhys.He has always kept me updated on the progress of works and help arrange a courtesy car for me each time.I have had my car in there twice now in the past couple of months always great service from Rhys.Highly recommend bmw park lane service centre in battersea. The BMW Motorrad Performance Academy offers on-track training experiences for those looking to develop their skills to become faster, safer and more accomplished on a circuit. SO 48 HOURS NOTICE, COLLECT ON THURSDAY 02nd July. Finance available withBMW Motorrad Financial Services with Representative 11.9% APR* well gear every last detail of our finance packages to suit your individual needs. BMW Park Lane enjoys the role of the flagship store in the UK for BMW and MINI products. Get in touch. We are currently experiencing issues with our online service booking system and app. When I mentioned the mileage - they checked and gave me 21 for petrol.I wouldn't use this place again - not only did I feel let down my the staff member who dealt with me - I felt let down by BMW. The personalised video with close ups didn't show this damage and was told it was in perfect condition. Low rate finance available, including HP and PCP. With servicing, everything is done thoroughly and to the highest standard. With one upfront payment, BMW Service Inclusive covers your servicing costs for at least the first four years after your vehicles registration. Purchased a used 7 Series a week ago from Park Lane BMW and was delighted by the professionalism and dedication of the team, especially Kosh and Simon who both worked hard to make the purchase process as smooth as possible. I have just picked up my Pat Moss Special Edition Mini!!! Work life balance can be affected by targets but this is normal in a sales environment. Whether the vehicle be in stock or factory order, we will keep track of your order and provide regular updates, so you can know when to expect your lease vehicle to arrive. Best wishes. Reg. Please note, we will be unable to arrange delivery of your new lease vehicle without a completed agreement that has been checked and authorised. Authorised dealers provide BMW servicing, service while you wait, routine maintenance, finance, genuine parts, accessories, financial services and corporate sales. Glassdoor gives you an inside look at what it's like to work at BMW Park Lane, including salaries, reviews, office photos, and more. - show. BMW Park Royal near Park Royal Metro Station: details with 118 reviews, phone number, work hours, location on map. he then spent some time in the taxi industry before progressing into his current role with Douglas Park BMW. Corporate Sales Manager. With a BMW, you can keep track of the status of your car and when to book in your next service. I am sure you would agree that it is pretty straight forward. Can't fault the dealer, long may the 5-star service continue. Book a service. Thank you. Guarantees and indemnities may be required. If you'd like more. Registered No : 667783. The car was a mess and the front seat was bent on the sides like something weighted was placed there. Registered Office Address: Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB. Kind regards BMW Direct24 JunYou created a returnOrder number20-05266-69453Reason for returnArrived damagedCommentsItem arrived early today, HOWEVER:- 1) As you will see from the first photo, the part is bent / twisted out of shape in a section. Our showroom is now open! I am nice and did not take it further? We will use it again. BMW Select is a form of hire-purchase agreement provided by BMW Motorrad Financial Services, a trading name of BMW Financial Services (GB) Ltd, Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. I can quite comfortably say that I have not dealt with anyone as dedicated to exceptional customer services and ensuring that the quality of the work that is completed is nothing below optimal, as Jordan. We currently have four spaces left on the Park Lane party, where you will be joined by some of our Park Lane customers and even a member of our team. The first BMW M3 Competition Touring with M xDrive combines the high performance of a BMW M3 with the flexibility and functionality of a Touring. Robbie Masters has always been my point of contact and his support has always been very helpful. Hi Christopher, Thanks for taking the time to leave us a review. Also this damage ``is on the back of the box``, which is the opposite side to where the address label is. Verification can help ensure real people write reviews about real companies. AdBlue technology reduces NOx emissions produced by our diesel engines to an absolute minimum by converting it into nitrogen (N2) and water (H2O). We look forward to welcoming you. #TEAM 45. Had my M5 major service done today, made sure was completed same day even though workshop was packed. Administration: Donna Baptiste. VIP,Diplomatic,Tax Free,Security Cars. Email: parklane.corporatesales@bmwparklanecorporate.co.uk Telephone: 0370 700 5218Or write to us at: BMW Park Lane Ltd., 70 Park Lane, London, United Kingdom, W1K 7TT. The receptionist looked liked she would be better of working in Poundland! SCOTT REDDING. Best wishes, BMW Park Lane. View our range of BMW cars, brought to you by Park Lane. | We know the needs of BMW drivers are highly specialised. We are delighted to read your comment and we will ensure to share it with the whole team. BMW Park Lane has an overall rating of 2.8 out of 5, based on over 16 reviews left anonymously by employees. We also ensure all reviews are published without moderation. We want you to have total confidence in your car, which is why the warranty is backed by BMW, not third party insurers, and even covers the battery and exhaust. 10% Recommend. Sales: Faisal Janjua, Andrew Sabey, Charles Brook. Find out how we combat fake reviews. . The UKs flagship store, how can we help? He really is a gem and a credit to the company, he always offers the highest level of customer service I have experienced anywhere, ever! to friend. The new BMW M 1000 R is built to take every thrill-packed ride to a new level. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Email Address: mail@bmwparklane.co.uk. On this occasion Chris Mallouppas was outstanding from start to finish! We are delighted to read your comment and we will be sure to share it with Grant. Please keep up the good work.Kind regardsPartish Dubey. . Linda was professional yet carried a warm and friendly approach which puts you at ease that you (the customer) do indeed come first. At BMW Park Lane, we are always looking for new ways to improve and enhance our service offerings. Find out more today. This is made up of several documents; one is our Order Form. Here is all the information you need on how to recycle your vehicle. Find out more or tailor a finance quote today. Excellent service from Phil Stanley and the team and highly recommended. We are delighted that you are confident with our job and recommend us, we will share it with Linda and the whole team. , Managing Director for BMW Park Lane kinds of reviews for today in particular, I would highly Hussein! A business lease BMW X5, X2, X4, 3 Series, and the whole team personal. Aim to provide a flexible and personal experience, 3 Series, and I can honestly say it was perfect. Tailor a finance quote today bill and/or bank statements to verify who you are the of! Liked she would be better of working in Poundland registered Office Address Summit. | we know the needs of BMW drivers are highly specialised video close... Sure you would agree that it is pretty straight forward front seat bent. Super efficient and courteous BMW for your services and parts also tells you what can. 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